Yes, that’s fair. But I think that quality needs to be explicit. I help organizations to adopt DevOps methods, and quality is the main problem: low quality manifests as production incidents. It is a result of many things, but one of the primary things is low test coverage, particularly with regard to integration tests.

Organizations generally don’t have a focus on managing their integration test coverage, hence they don’t have a focus on managing their quality. That is the primary thing that I put in place to make things work better — the management of the coverage of automated integration tests. Doing this decreases end-to-end feature cycle time as well (the time dimension).